Terms and Conditions
Effective Date: January 25, 2026
Last Updated: January 25, 2026
These General Terms and Conditions ("Terms") govern the provision and use of the RaceNode SaaS platform ("Service") operated by WBLT Engineering ("Provider", "we", "us").
1. Definitions
- Service: RaceNode cloud-based software platform and associated modules accessible via subscription
- Client: Professional entity or individual subscribing to the Service
- Subscription: Paid access to one or more Service modules
- User: Individual authorized by Client to access the Service
- Data: All information submitted, stored, or processed by Client through the Service
2. Service Provider Information
WBLT Engineering
SASU - French registered company
SIREN: 993 956 028
Registered Address: 3 IMPASSE DE LA BOURGEOTTE 77120 CHAILLY-EN-BRIE
Email: contact@racenode.com
Website: https://www.racenode.com
Hosting: Supabase Inc. (ISO 27001, SOC 2 certified infrastructure)
3. Service Description
RaceNode provides a modular operational management platform for racing teams, including but not limited to:
- Event coordination and team management
- Logistics and fleet management
- Planning and scheduling tools
- Technical modules (as available)
Service features, modules, and specifications are described on the official website and may evolve over time.
4. Subscription and Pricing
4.1 Subscription Model
- Subscriptions are sold per module on a monthly or annual basis
- Pricing is displayed on the website at the time of subscription
- Prices are locked at the subscription rate for the duration of continuous service
4.2 Payment Terms
- Payment is processed immediately upon subscription via Stripe
- Accepted payment methods: credit/debit cards
- Subscriptions automatically renew at each billing period unless cancelled by Client
- All prices are in EUR and exclude applicable VAT
4.3 Invoicing
- Invoices are issued electronically and sent to Client's registered email address
- Client is responsible for providing accurate billing information
5. Service Access and Account
5.1 Account Creation
- Client creates an account and provides accurate registration information
- Client is responsible for maintaining confidentiality of login credentials
- Access is granted immediately upon successful payment
5.2 Acceptable Use
Client agrees to:
- Use the Service in compliance with applicable laws and regulations
- Not attempt to reverse engineer, decompile, or extract source code
- Not resell, redistribute, or sublicense access to the Service
- Not use the Service for unlawful, fraudulent, or malicious purposes
5.3 Account Suspension
Provider reserves the right to suspend access in case of:
- Non-payment
- Breach of these Terms
- Activities endangering Service security or integrity
6. Service Level and Availability
6.1 Service Commitment
- Target uptime: 99.5% (excluding scheduled maintenance)
- Provider will make commercially reasonable efforts to maintain Service availability
- Scheduled maintenance will be notified in advance when possible
6.2 Limitation of Liability
- Service is provided "as is" without warranty of uninterrupted operation
- Provider is not liable for indirect, consequential, or incidental damages
- Total liability is limited to amounts paid by Client in the 12 months preceding the claim
7. Data and Privacy
7.1 Data Ownership
- Client retains full ownership of all Data submitted to the Service
- Provider does not claim any rights over Client Data
7.2 Data Processing
- Provider processes Data as a data controller under GDPR
- Processing is necessary for Service performance and legitimate business interests
- Detailed privacy policy available at https://www.racenode.com/privacy
7.3 Data Security
- Industry-standard security measures are implemented (encryption, access controls, backups)
- Client is responsible for Data accuracy and User access management
- Data breach notifications will be provided within 72 hours as required by GDPR
7.4 Data Retention and Portability
- Active Data is retained for the duration of subscription
- Upon cancellation, modules switch to read-only mode for 6 months, then Data is permanently deleted
- Client may export Data at any time through Service features
- Data export requests upon cancellation must be made within the 6-month retention period
7.5 User Rights
Users may exercise GDPR rights (access, rectification, deletion, portability) by contacting: contact@racenode.com
8. Intellectual Property
8.1 Provider IP
- All Service software, trademarks, and documentation remain Provider's exclusive property
- Client receives a limited, non-exclusive, non-transferable license to use the Service
8.2 Client IP
- Client retains all intellectual property rights to their Data
- Provider may use anonymized, aggregated Data for analytics and Service improvement
9. Subscription Management
9.1 Modifications
- Client may add or remove modules at any time through their account
- Changes take effect immediately upon confirmation
- Billing is adjusted automatically on a prorated basis
- Upgrades are charged immediately for the remaining billing period
- Downgrades generate a prorated credit applied to the next invoice
9.2 Cancellation
- Client may cancel subscription at any time through their account settings
- Upon cancellation, access remains active until the end of the current billing period
- Subscription will not renew automatically after the current period ends
- No refunds are provided for partial billing periods unless otherwise required by law
9.3 Non-Payment
- Failure to pay results in immediate Service suspension
- Access is restored upon successful payment of outstanding amounts
- Accounts unpaid for 6 months may be permanently deleted (billing records retained as required by law)
10. Term and Termination
10.1 Term
These Terms are effective upon first subscription and remain in effect during Service use.
10.2 Termination by Client
- Client may terminate at any time by cancelling subscription
- Data export must be requested within 6 months
10.3 Termination by Provider
- Provider may terminate for cause (breach of Terms) with 15 days written notice
- Provider may discontinue Service with 90 days notice to all Clients
11. Modifications to Terms
- Provider reserves the right to modify these Terms at any time
- Material changes will be notified by email 30 days in advance
- Continued use of Service after changes constitutes acceptance
- Clients may cancel subscription if they do not accept modifications
12. Applicable Law and Jurisdiction
- These Terms are governed by French law
- Any dispute shall be submitted to the competent courts of France
- For international clients, mandatory consumer protection laws of Client's jurisdiction apply where applicable
13. Support and Claims
13.1 Support
- Support is provided via email and in-app messaging
- Target response time: 2 hours during Events, 24 hours otherwise
- Support hours: Monday-Friday 9:00-18:00 CET (excluding French public holidays)
13.2 Claims and Complaints
- Claims must be submitted within 30 days of the issue
- Contact: contact@racenode.com
- Provider will respond within 15 business days
14. Miscellaneous
14.1 Entire Agreement
These Terms constitute the entire agreement between Provider and Client regarding Service use.
14.2 Severability
If any provision is found invalid, remaining provisions remain in full effect.
14.3 No Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
14.4 Language
In case of translation, the English version prevails.
15. Contact Information
For any questions regarding these Terms:
- Email: contact@racenode.com
- Website: https://www.racenode.com
- Mailing address: 3 Impasse de la Bourgeotte, 77120 Chailly-en-Brie, France
By subscribing to RaceNode, Client acknowledges having read, understood, and agreed to be bound by these Terms and Conditions.